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Facility management

Facility management is an interdisciplinary field primarily devoted to the maintenance and care of commercial or institutional buildings, such as hospitals, hotels, office complexes, arenas, educational or convention centers. According to the International Facility Management Association (IFMA), it is "a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, processes and technology."

In the United States both facility management and facilities management are widely used, while ’facilities management’ is preferred in the United Kingdom, Canada, Australia and English-speaking businesses in several European countries. In Australia the term commercial services has replaced facility management in some organizations.

The definition of facility management provided by the European Committee for Standardisation (CEN) and ratified by BSI British Standards is, "(the) integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities."

Facility management is performed during the operational phase of a facility or building’s life cycle, which normally extends over many decades. It represents a continuous process of service provision to support the owner’s core business and one where improvement is sought on a continuous basis. The support of administrative facility management through information technology is identified as computer-aided facility management(CAFM).
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From Wikipedia, the free encyclopedia : Facility management
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